SANCTUARY GUIDELINES |

  • New to the Sanctuary? We have introductory offers available for new clients to enjoy + experience our services :

    GROUP CLASSES

    INTRO : $99 UNLIMITED CLASSES for 21 DAYS

    PRIVATE 1:1

    INTRO TO PRIVATE // TWO 1:1 session for $150 to use in 14 days

    TERMS + CONDITIONS

    Our introductory offers are available to new clients of SKUHLPT only, one per person.

    To maximise your introductory pack value, please try and use your sessions prior to the expiry date as strictly NO extensions are given - unless for medical reasons, upon providing a medical certificate.

    SKUHLPT cannot be held responsible for incorrect purchases. Refunds + Exchanges are not offered. Please ensure you read the offer description before purchasing.

    Please note : you are only able to do ONE session per day. // Our cancellation policy applies to all clients at SKUHLPT.

  • Please ensure you familiarise yourself with the conditions outlined below before you sign up to a Membership. If you have further questions, feel free to reach out via email.

    PERKS

    • 10% off Merch

    • 10% off workshops / wellness offerings

    • Bring ONE Friend for Free per calendar month

    MEMBERSHIP FINE PRINT

    • All Memberships are debited WEEKLY

    • A lock in period of 12 weeks / 12 full debits

    • No pauses in the first 12 weeks

    • Late Cancel (Less than 6 hours notice) fee of $10 will be charged to : ALL UNLIMITED Members. All other Members will receive a $5 Late Cancel fee + their session forfeited.

    • No Show fee of $18 will be charged to ALL UNLIMITED Members. All other Members will receive a $10 No Show fee, and have their sessions forfeited.

    • Unused classes are NOT carried over into the next week

    • UNLIMITED Members (Reformer / Mat / Intro Offer) are capped at ONE Session per day with the exception of ALL ACCESS Members who are able to attend TWO Sessions - ONE Reformer or ONE Floor class in one day.

    • No refunds or exchanges offered for incorrect purchases. {Please be mindful of this when selecting to purchase a class to get on a WAITLIST. You will be charged and risk not getting into the class however, the class credit will be available to use at a later date}

    • Clients are only able to attend ONE session per day.

    • Strictly one person to each membership + session pack

    • Anyone who arrives at a class under someone other than their own profile will be asked to set up their own profile + purchase a pass

    • Failed direct debits will incur a fee of $10 for each failed attempt (first failed debit is waived, charges incur thereafter + charged on the next billing cycle)

    • ensure you are familiar with our LATE CANCEL POLICY & FEES + CHARGES for Memberships.

    • Liability waivers MUST be signed before you commence your first class

    MEMBERSHIP CANCELLATION

    • Once you have completed your 12 weeks (12 debits) contract period, you are then able to cancel your membership via email :

    • Email hello@skuhlpt.com.au7 days before your debit is due to renew with your Membership cancellation request.

    • Please note that cancellation requests made less than 48 hours before the debit is due, will not be processed until the following debit.

  • we understand that life happens and there are times when we need to cancel our classes outside of the cancellation policy.

    CLASS CANCELLATION

    • No less than SIX HOURS BEFORE the class start time. Anything outside of this will be deemed a Late Cancel or No Show (see fees + charges)

    Unfortunately, we cannot waive our cancellation policy (we always waive the first one), no matter what the reason is.

    If you are unwell / injured or hospitalised, we will require a medical certificate but outside of that, we will enforce the Late Cancel / No Show policy.

    We appreciate your support + understanding when this occasion arises and encourage you to manage your bookings + cancellations via the App as soon as you know you are unlikely to attend your class. This allows others to join the session + also potentially avoiding a late cancel on your behalf.

    CLASS CANCELLATION BY SKUHLPT

    REFORMER classes require a minimum of THREE members for the class to run + FLOOR classes a minimum of FOUR members. If we are under these numbers, the session will be cancelled at a minimum TWO HOURS notice. Your class will be returned to your MOMENCE account - no fees will applied.

    CHANGING CLASS TIMES LAST MINUTE

    The Late Cancel policy applies if you decide to change your class time less than SIX HOURS prior to your class starting. Even if you attend the session before or after, or within the same day, it is still deemed a Late Cancel.

    You will be given the option to either remain in your original class time, cancel it and receive the Late Cancel penalty or receive the late cancel penalty and purchase the session of your choice at a reduced rate of $20.

    It is really important that we are aware of this BEFORE booking into any sessions. If you know your schedule may incur last minute changes, our recommendation is to book your sessions last minute to avoid any penalties. With that does come risk of not getting into popular classes.

  • This is for MEMBERSHIPS HOLDERS ONLY (excludes Pack + Pass holders)

    One of the great perks of holding a SKUHLPT Membership, is that you can bring ONE friend to class for FREE, once per calendar month.

    The process is simple :

    1. Have your friend download the SKUHLPT App + setup a profile

    2. 2. Get them to sign the waiver via the SKUHLPT app

    3. Once Steps 1 + 2 have been completed, then email us 72 HOURS BEFORE THE CLASS, letting us know your friend's FULL NAME, the CLASS DATE + TIME, you'd like to attend, and we'll book them in for free!

    PLEASE NOTE : If the class is full + waitlisted, Free guests will have their session cancelled in favour of full paying clients

    There is a Maximum TWO Free guests per class to ensure we are covering our costs.

    We don't accept group bookings with multiple Free guests in a class. (if you are looking for a private class for you + your friends, please email us at hello@skuhlpt.com.au)

  • LATE CANCELS / NO SHOWS :

    • One waiver given first LATE CANCEL / NO SHOW

    • $10 LATE CANCEL + $18 NO SHOW FEE for ULTIMATE / ALL FLOOR + ALL ACCESS MEMBERS

    • $5 LATE CANCEL + $10 NO SHOW, including session forfeited for ALL other Members + packs.

    FAILED DIRECT DEBITS : $10

    • First failed attempt is waived, charges incur for each failed attempt thereafter - charged on your next debit)

    • After THREE failed debits, your membership will be cancelled.

  • GRIP SOCKS :

    • We are a sock only studio, therefore please bring along a clean pair of Pilates grip socks. for your safety + hygiene, we request all clients come to class with a pair.

    • We sell these in the studio if you don’t have any or if you forget on arrival.

    • Socks are required for overall hygiene purposes + the preservation of our equipment.

    HAND TOWEL :

    • For comfort + hygiene, please bring a Hand Towel to your sessions

    • Towels are a MUST for all HEATED CLASSES

    WATER :

    • We have filtered tap water on site where you can fill your drinking vessel at your leisure.

    • For added hydration pre + post class we have D.R. Hydrate sachets as well as Pure Cococoast coconut water - cold from the fridge - available for purchase.

    FEMININE HYGIENE :

    • Our on site bathroom is with female hygiene products / hair ties + toiletries. (no shower)

  • Welcome to SKUHLPT –Sanctuary for SELF, Margaret River. SKUHLPT Sanctuary for SELF is operated by SKUHLPT PTY LTD [The Trustee for Penrem Trust (ABN 658 019 624)] (we, us, our, SKUHLPT).

    It is a condition of us allowing you (you) to receive the Services and use the Wellness Studio, you provide the following waiver. If you do not agree to provide the waiver, you should not receive the Services and use the Wellness Studio. By purchasing a membership, receiving the Services, or using the Wellness Studio, you agree to provide the following waiver.

    Definitions

    Claim means any allegation, debt, cause of action, liability, claim, proceeding, suit, or demand of any nature whether present or future, fixed or unascertained, actual, or contingent, at law, in equity, under statute or otherwise.

    Wellness Studio means the Skuhlpt Wellness Studio located at Margaret River.

    Wellness Studio Activities means activities you may participate in when receiving the Services and attending the Wellness Studio.

    Loss means any loss, cost, expense (including legal costs on a full indemnity basis) or damage, whether direct or indirect, present, or future, fixed or ascertained, actual or contingent and whether arising under contract, in tort, at common law, in equity, under statute, under an indemnity or otherwise.

    Member Contract means our membership terms and conditions found here [https://www.skuhlpt.com.au/pages/sanctuary-guidelines] (as varied from time to time).

    Representative means any person acting for or on behalf of us and includes any director, officer, employee, agent, contractor, or sub-contractor of ours.

    Services means Wellness Studio and fitness services provided by us at the Wellness Studio.

    ACKNOWLEDGEMENT OF RISK AND WAIVER OF LIABILITY

    You acknowledge there are risks involved in receiving the Services, participating in the Wellness Studio Activities, and attending the Wellness Studio, including:

    1. accidents which can result in serious injury or death;

    2. injury or death due to negligence by you, us or third parties;

    3. injury or death due to improper use or failure of the Equipment or third party equipment; and

    4. strains, sprains, and other accidental injury; and

    5. such risks may result in serious injury or fatality to you.

    You acknowledge that participating in the Wellness Studio Activities may involve strenuous exercise and other high exertion activities and you are not obligated to perform or participate in any activity in which you do not wish to participate.

    You acknowledge and agree that your use of the Wellness Studio is at your own risk.

    You warrant that:

    1. you have no physical impairments, injuries or illnesses that may endanger you, other people, or our Representatives;

    2. you are not aware of any medical or physical condition that would prevent you from safely using the Equipment, including reconstructive surgery; and

    3. you have disclosed to us prior to using the Wellness Studio, all injuries, discomfort, illnesses, and other conditions (including pregnancy), whether current or historical.

    Subject to any rights you may have under the Australian Consumer Law (except those legally excluded by clause 3 of this Waiver) and to the extent permitted by law, you agree and waive your rights as follows:

    We (and our Representatives) will not be liable and exclude all liability (whether arising under contract, in tort, equity, statute or in any other way) for all Loss sustained by you in relation to you receiving the Services, participating in the Wellness Studio Activities, and attending the Wellness Studio.

    You hereby release us and Representatives from all Claims (whether arising under contract, in tort, equity, statute or in any other way) you may have against us and Representatives in connection with you receiving the Services, participating in the Wellness Studio Activities, and attending the Wellness Studio.

    WARNING UNDER THE AUSTRALIAN CONSUMER LAW AND FAIR TRADING ACT 2012

    If you sign this form, you will be agreeing that your rights to sue the supplier under the Australian Consumer Law and Fair Trading Act 2012 are excluded, restricted, or modified in the way set out in this form, if you are killed or injured because the services provided were not in accordance with the statutory guarantees outlined below.

    Under the Australian Consumer Law (Western Australia), several statutory guarantees apply to the supply of certain goods and services. These guarantees mean that the supplier named on this form is required to ensure that the recreational services it supplies to you-

    • are rendered with due care and skill; and

    • are reasonably fit for any purpose which you, either expressly or by implication, make known to the supplier; and

    • might reasonably be expected to achieve any result you have made known to the supplier.

    Under section 22 of the Australian Consumer Law and Fair Trading Act 2012, the exclusion of these statutory guarantees is brought to your attention by this form.

    NOTE: The change to your rights, as set out in this form, does not apply if your death or injury is due to gross negligence on the supplier's part. Gross negligence, in relation to an act or omission, means doing the act or omitting to do an act with reckless disregard, with or without consciousness, for the consequences of the act or omission. See regulation 5 of the Australian Consumer Law and Fair Trading Regulations 2012 and section 22(3)(b) of the Australian Consumer Law and Fair Trading Act 2012.

    I ACKNOWLEDGE THAT I HAVE READ THE ABOVE WAIVER IN ITS ENTIRETY AND UNDERSTAND IT. I CONFIRM THAT I SIGN THIS WAIVER FREELY & VOLUNTARILY. I CONFIRM THAT THIS WAIVER WILL BE BINDING ON MY HEIRS, NEXT OF KIN, EXECUTORS & ADMINISTRATORS AND SHALL BE GOVERNED IN ALL RESPECTS BY AND INTERPRETED IN ACCORDANCE WITH THE LAWS OF WESTERN AUSTRALIA, AUSTRALIA.

  • SKUHLPT prides itself on being a sanctuary for SELF where our community can move without distraction.

    Out of respect for our community members, children are not allowed in the studio during class time. This is also due to our insurance cover, and most importantly, for the safety of the child.

  • Phones can be distracting for the clients around you. If you work in an industry where you are “on call” please let the instructor know and we can make the exception.

    All phones are to be on silent or aeroplane mode, and with your belongings on the bench.